Do you have experience as a sales or customer service agent?

Do you possess phone and computer savviness?

Do you want to work from home with a remote outbound sales team?

Then maybe FreeUp has something for you.

What Exactly is FreeUp?

FreeeUp or now FreeUp as it has come to be known, is a company which hires remote sales and customer service agents to work in the e-commerce field.  Some people including myself still call its name and spell its name with the three e’s. 

However, most of the clients that you would be serving would be clients who own Amazon or eBay businesses of all sizes.  Some are also store owners with an online presence.  This is an opportunity to work with long-term clients in e-commerce from all over the world.  As a remote agent you are “freeing up” the business owners time to focus on other parts of their business.

Another really great thing about FreeUp is that they will find the clients for you.  So if you are someone who doesn’t like marketing, this might be for you.  Many of these clients have been in business for years and already have a solid reputation.

What Duties Would FreeUp Agents Be Performing at FreeUp?

FreeUp Agents would be:

• Contacting businesses and potential customers about the business owners’ products and services.
• Answering consumer questions about the products.
• Tracking phone calls, sales, potential sales and possible leads.
• Engaging in administrative assistant-type work.

What Are the Requirements to Work at FreeUp?

Different workers bring different skill levels and experience to FreeUp.  You will be given the chance to learn and grow past your current skill levels.

However, to be able to work at FreeUp, you must:

• Have experience in outbound calls, telemarketing or sales.
• Have reliable Internet connection.
• Have availability from 9 am to 5 pm EDT.

Should you get accepted, you would go through a period of testing to see how much you know about e-commerce.  Depending upon how well you do with the testing, will determine which client or client(s) you would have.

What Is Pay Like at FreeUp?

Pay is Wednesday to Tuesday of each week.  Payment is done via PayPal, Payoneer or you may invoice FreeUp.  The pay will vary from client to client and also depending upon your individual skill level.  The pay ranges from $5 to $50 an hour.  You can certainly look at some of the other jobs offered on their website.

They do have a Facebook presence where clients post their experiences.  Sometimes it does help to read those.

What Do Others Say About FreeUp?

Affiliate Bay gave them a 4.5 rating out of 5 stars.  You can certainly read it for yourself and should or look on Google for other reviews.  

What Do I Think About FreeUp?

While I didn’t find too much about those actually working there, the client reviews were a great many of them openly praising their workers and the company.  This is almost always a good sign.

It seems to also be a good opportunity for those who have worked for Amazon as either a seller or a seasonal worker as well as those who have sold on eBay.

How Could An Interested Individual Apply to FreeUp?

Go to their website and apply at the Become a Worker link.  Click on the Get Started button at the bottom of the page.  Fill out the application and take the basic tests.  You will be screened and tested further after the interview.

You can also check from time to time on Indeed, as they do advertise some of their jobs there.  However, over the years, FreeUp has become harder to get on with and work as a freelancer as compared to Upwork or other similar platforms.  FreeUp now prides itself on only hiring the top 1% of qualified freelancers.  However, they do tell you how to hone your skills and eventually get through their virtual doors.

Good luck to all who apply.

My Coaching Two Cents’ Worth

A lot has changed with FreeUp and they now offer virtual assistance as well as various kinds of writing and other freelance work.  They also advertise more than they used to do.  I rarely spend time discussing or writing about individual companies here at this blog as I do for the other blogs I write for, because jobs come and go.  This makes writing about them and reviewing them an ever-ending challenge. 

I also want to teach you how to prospect for these types of opportunities, so that you can put together your own side hustle.  However, once in a while, I still like peeling back the curtain to show you just what type of opportunity could be behind that curtain.  The possibilities are there!

I also recommend treating a platform like this the same as I would treat Upwork.  I always suggest that you use this platform (FreeUp) in addition to building your own business with your own website and clients.  Private clients are where the money is, and it is not that difficult to market for them.  That is, once you know how.  However, for now, I will keep FreeUp on the WAH and Freelance Page on this blog.  

As always, I would love to hear from all of you in the comments below or by email (like most of you do).